At Wexothir, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
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Account Information: Name, email address, phone number, billing and shipping address, and account login credentials.
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Order Information: Products purchased, payment details, and transaction history.
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Website Usage Data: IP address, browser type, operating system, pages visited, and duration of visit.
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Communication Data: Customer service inquiries, feedback, and emails.
2. How We Use Your Information
We use the information collected for the following purposes:
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To process and fulfill your orders, including shipping and billing.
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To provide customer support and respond to inquiries.
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To improve our website, products, and services through analytics and feedback.
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To send promotional emails, newsletters, and updates if you have opted in.
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To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers for order fulfillment, payment processing, shipping, marketing, and analytics.
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Legal Requirements: We may disclose information if required by law, legal proceedings, or government authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
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We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content.
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You can manage or disable cookies through your browser settings, but some website functionality may be affected.
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For more information, please refer to our Cookie Policy.
5. Third-Party Services
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Our website may include links, integrations, or services from third parties (e.g., payment gateways, social media, marketing platforms).
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These third parties may collect or process your data according to their own privacy policies. We encourage you to review their policies separately.
6. Data Retention
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We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
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When information is no longer required, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
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Access and request a copy of your data.
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Correct or update inaccurate information.
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Request deletion of your personal data.
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Withdraw consent to receive marketing communications.
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Object to certain processing activities.
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File a complaint with your local data protection authority.
8. Security of Your Information
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We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
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However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Users
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If you access our website from outside of China, your data may be transferred and processed in countries with different data protection laws.
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By using our website, you consent to the transfer and processing of your information internationally.
10. Updates to This Privacy Policy
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We may update this Privacy Policy from time to time.
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The updated version will be posted on this page with a revised “Last Updated” date.
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We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact our Customer Service team:
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Email: [email protected]
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Address: Room 202, Building B, No. 1 Kunhe Street, Baiyun District, Guangzhou, Guangdong, China